Viff: Revolutionizing Guest Review Management

Viff is a cutting-edge AI tool that empowers hotels and property managers to craft thoughtful, context-specific responses to guest reviews. This innovative solution comes in the form of a Chrome extension, effortlessly integrating with any website, property/reputation management system, or email.

Tone and Brand Voice

What sets Viff apart is its ability to grasp a hotel's unique tone and brand voice. By doing so, it generates responses that align seamlessly with the hotel's image, fostering trust and credibility among guests.

Understanding Guest Expectations

Viff's proprietary AI model is trained to recognize key aspects of an exceptional guest experience, including food, cleaning, and service. This meticulous approach ensures responses are consistently professional and courteous, even in the face of negative reviews.

Proven Results

The real game-changer? Viff's impact on booking volumes and TripAdvisor rankings. Customers who consistently respond to all reviews using Viff have seen a 5x increase in booking volumes and a 67% improvement in TripAdvisor ranking – just six months into implementation!

Getting Started

New users can try Viff risk-free with a free trial that includes the first 20 responses. Plus, Viff understands and responds to guest reviews in over 20 languages, making it an inclusive solution for properties worldwide.

Ease of Use

What's more? Viff requires zero setup and integration work, ensuring anyone can harness its power – no technical expertise necessary! Simply install the Chrome extension, and you're ready to start crafting contextual responses that wow your guests.