Transform Your Slack Workspace into a Support Hub with AI-Powered Customer Support

Unthread is an innovative tool that revolutionizes the way you provide customer support in Slack. By leveraging the power of AI, Unthread converts support requests into prioritized tickets, assigns ownership to support reps, and offers intelligent response suggestions.

Streamline Your Support Process

With Unthread, you can deliver exceptional support and timely resolutions to your customers directly within Slack. This means no more switching between multiple tools or platforms - everything is centralized in one place.

Collaborate Seamlessly with Colleagues

Unthread makes it easy to work together with other support reps on customer tickets. You can tag colleagues in messages, leave comments, and view the history of each ticket. This ensures that everyone is on the same page and that your customers receive the best possible assistance.

Gain Valuable Insights with Detailed Reports

Unthread provides detailed reports and analytics on your customer support performance. These insights can help you identify areas where you can improve, refine your processes, and make data-driven decisions to elevate your support game.