Octo

Revolutionize Customer Support Resolution Octo, an innovative AI tool, transforms the way businesses approach customer support. Trained on top-performing agents within the organization, these AI agents engage in conversations up to 1000 words long with perfect recall and knowledge.

Personalized Solutions By connecting to the CRM system, retrieving customer data, and accessing help center articles, Octo's AI agents provide tailored solutions based on historical ticket information. This enables them to offer accurate and efficient resolutions.

Data-Driven Insights Octo analyzes past conversations to identify similar threads and provide relevant responses, significantly improving resolution rates and efficiency. With its pay-for-resolution model, businesses only pay when issues are successfully resolved.

Developed with Expertise Created by AI experts from Alibaba and Google, Octo prioritizes accuracy and safety at scale. Its complex conversation management capabilities handle multiple participants simultaneously, ensuring seamless communication.

24/7 Availability and Integration Octo is available 24 hours a day, seven days a week, and seamlessly integrates with any CRM system. It communicates with customers through various channels, providing uninterrupted support.

Enhancing Efficiency and Resolution Rates Octo is the key to unlocking enhanced customer support efficiency and resolution rates through AI-powered automation. By streamlining processes and improving accuracy, Octo empowers businesses to deliver exceptional customer experiences.