Journey AI by TheyDo

Streamline Your Customer Journey Mapping with Journey AI

Journey AI is a cutting-edge tool that transforms customer research into actionable journey maps, empowering informed decision-making. This innovative solution saves time and boosts productivity, allowing you to focus on delivering exceptional customer experiences.

Unlock Unbiased Insights

By leveraging text-based research, including sticky notes and surveys, Journey AI creates unbiased journey maps directly driven by customer feedback. This means you can contextualize broad customer research quickly and efficiently, making decisions that put customer insights at the forefront.

Key Features:

• Import Customer Interactions: Seamlessly integrate your customer interactions into Journey AI.
• Real-Time Updates: Maintain up-to-date maps with fresh data as new research is added.
• Opportunity Reveal: Identify high-impact opportunities by examining insights and problem areas in customer journeys.

Extract Insights, Map Journeys

Upload your customer research, and Journey AI will extract key insights, mapping them into a consistent journey that evolves as further research is added. This tool also categorizes insights into 'Needs', 'Pains', 'Gains', and 'Observations', pinpointing areas with high potential for business impact.

Secure and Private Data Storage

Rest assured that all customer data remains private, secure, and never used to train models. Journey AI's technology relies on open-source and third-party models, primarily provided by OpenAI, and stores all data on a private cloud.