Email AI for E-Commerce by 1hero

Unlock Efficient Customer Support with 1hero.ai An AI-powered customer support tool designed specifically for ecommerce businesses, 1hero.ai efficiently handles routine customer inquiries by learning from customer support emails. This saves businesses time and reduces costs.

Fast and Smart Support With an average response time of just 60 minutes, 1hero.ai offers fast and smart customer support, fully integrated with Shopify to answer questions regarding orders, tracking, or warranty claims. It streamlines customer support by providing:

• Fast response times
• Efficient workflow management
• The ability to support multiple languages 24/7

Customizable Support Options 1hero.ai offers two modes: Draft mode and Full Auto Mode, allowing for both human-inspected and fully automated responses.

• Personalized Responses: Generate personalized email responses based on previous customer interactions.
• Streamlined Returns: Simplify the return management process by generating return labels and guiding customers through the return or exchange process.

Adaptable and Scalable 1hero.ai can adapt to new procedures and policies, supports unlimited messages in multiple languages, and eases onboarding management. This leads to cost optimization by considerably reducing support operation costs, potentially by up to 95%.