Document360

Document360: Empowering Self-Service Knowledge Bases

Document360 is a cutting-edge knowledge base software that empowers organizations to create self-service platforms for their customers. This innovative solution enables the creation of comprehensive FAQ sections, user guides, product documentation, standard operating procedures, and other essential documents.

Designed for Collaboration

The software caters to various stakeholders, including editors, writers, reviewers, customers, and employees, making it an ideal fit for SaaS products and websites. Its robust feature set includes:

• Analytics: Track performance metrics and optimize your knowledge base
• Workflow Management: Streamline content creation and review processes
• SEO Optimization: Enhance discoverability and search engine rankings
• Integrations: Seamlessly connect with other tools and platforms
• Business Glossary: Define key terms and concepts for consistent terminology
• Ticket Deflectors: Automate common customer inquiries and reduce support requests

Developer-Friendly API Documentation

Document360 provides dedicated resources for developers, including comprehensive API documentation. This empowers your team to create custom integrations and leverage the software's potential.

Industry Agnostic

The platform unifies knowledge bases across various industries, such as:

• SaaS: Streamline product documentation and support
• Legal: Organize complex legal information for easy access
• Healthcare: Create comprehensive patient education materials
• Financial Services: Develop standardized product documentation

Resources Galore

Document360 offers a treasure trove of resources to help you get the most out of their software, including:

• Case-study based customer stories
• Informative webinars
• Educational tools (blogs, tutorials, and more)

Support You Can Count On

The team at Document360 provides dedicated support for product documentation, migration requests, and other user inquiries. With their help, you can confidently rely on your knowledge base to drive business success.