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Converso.io is an innovative AI-powered customer support solution that effortlessly integrates with various platforms, including webchat, WhatsApp, and SMS. By streamlining basic inquiries, this tool frees up human agents to tackle more complex issues, ensuring a more personalized experience for customers.
The AI assistant at the heart of Converso.io excels in providing prompt and accurate responses, drawing from the company's knowledge base with ease. When faced with more intricate queries, the system seamlessly hands them over to human agents, guaranteeing a smooth resolution process.
One of the key benefits of using Converso.io is the customer portal it offers. This allows users to conveniently access their chat history and documents at any time, making it easier to keep track of conversations and resolve issues efficiently.
Moreover, Converso.io provides developers with the flexibility to build and integrate custom AI assistants, automate tasks, and centralize messages for improved team collaboration. This cutting-edge technology empowers businesses to take their customer support to the next level, ensuring a competitive edge in today's fast-paced market.