Concierge by Ava

Concierge by Ava, a cutting-edge virtual assistant developed by Navan, is revolutionizing the way we plan our trips. By leveraging publicly available information and analyzing each user's booking patterns, this innovative tool provides hyper-personalized hotel recommendations tailored to individual preferences.

With Concierge, users can save hours of research time, as the process of trip planning is now done in seconds. The virtual assistant uses generative AI technology to offer an enhanced level of service similar to that of travel agents with deep knowledge of the traveler. It takes into account loyalty program memberships, favored hotel types, preferred amenities, room size, and proximity to company offices or landmarks.

As part of Navan's series of generative AI advancements, Concierge by Ava operates as an opt-in web application and is soon to be available in select cities. This technology reflects Navan's ongoing commitment to innovation and magical user experiences, aiming to elevate travel tasks.

Navan is an all-in-one solution for travel and expense management, simplifying travel and enabling users to focus on what matters most. It offers real-time visibility, savings, and control for companies, empowering individuals - including executive assistants, finance teams, and travel managers - to streamline their travel and expense processes.