Revolutionize Customer Support with Chatwoot.ai

Chatwoot.ai is an open-source, AI-powered customer support platform designed to enhance the user experience while increasing efficiency. By leveraging AI to distinguish between support requests and general inquiries, Chatwoot.ai streamlines the support process, empowering customers to find answers independently and reducing workload on support teams.

Self-Service Tools

Chatwoot.ai's self-service tools enable customers to quickly find answers without engaging a support agent. The platform's Chat-GPT universal search interface provides seamless access to information, eliminating the need for human intervention.

Live Chat SDK

The live chat SDK ensures swift access to support when needed, providing an efficient way to resolve customer inquiries.

AI-Powered Agent Tools

Chatwoot.ai equips agents with advanced AI tools that optimize productivity. These features include:

• Recommendations for replies, priority, and labels based on conversation context
• Suggestions for responses based on conversation context, elevating communication efficiency and precision

Auto Triage Function

The auto triage function prioritizes incoming conversations based on content and efficiently resolves duplicate or similar inquiries, significantly improving response times.

Natural Language Search and Smart Compose

Chatwoot.ai's natural language search and smart compose features simplify the creation of help center articles, reducing errors and enhancing user experience.

Prioritizing Security

Chatwoot.ai prioritizes security by:

• Supporting self-hosted installations
• Complying with SOC 2 Type II
• Offering users control over their customer data
• Ensuring adherence to regulations like GDPR, CPRA, and HIPAA

Empower Your Customer Support

Elevate your customer experience with Chatwoot.ai's AI-driven efficiency. Discover the power of open-source, AI-powered customer support today!